ICT - Information and Communications Technology


The Information and Communications Technology (ICT) provides bilingual (English/Spanish), high-quality technical support and customer service to the missions in the western hemisphere.


The technical support center also provides extended support services such as recruitment and training for local ICT Staff in the missions, facilitates the procurement of hardware and software and provides advice to projects that include an IT component.


The ICT unit in Panama is also the Disaster Recovery (DR) center for the Organization facilitating the Business Continuity (BC) in the event of a major disaster in the corporate datacenters in Manila or Geneva.