HRAS - Human Resources Advisory Services


PAC’s Human Resources Advisory Services (HRAS) provides global human resources support and advice to Country and Regional Offices with the administration of locally recruited personnel in a wide range of fields ranging from recruitment to separation, including administration of entitlements, in line with the applicable policies, regulations and rules.  HRAS also participates in the development and implementation of the Unified Staff Rules and other policies, monitors and promotes global HR compliance, and approves a number of processes including promotion calculations, separation clearances, salary scales and insurance premiums, among others.  

In addition to the above, HRAS is composed of the following units/functions:


Organizational Design and Classification (ODC) is responsible for developing job architecture proposals and generic job profiles, providing advice on position management, workforce planning, upscaling and downsizing initiatives, as well as classifying or coordinating the classification of General Service, National Officer and Professional positions worldwide.  


Health Claims Processing (HCP) is responsible for reviewing and processing health claims of locally recruited staff based in Africa and the Americas.


Health Insurance & Medical Supervision (HIM) evaluate and affirm fitness to work of staff, provide clearances and medical advice for travels on duty, facilitate and authorize medical travel and evacuation, and assess the medical claims from staff based in Africa and the Americas.


Staff Development and Learning (SDL) supports the HQ SDL Unit by facilitating access of all IOM staff to the courses available on the E-learning platform and by managing SDL’s contribution to language classes for IOM staff worldwide. In addition, the SDL unit in Panama supports the organization of learning events in Panama and worldwide, through logistics support, programme design, delivery and facilitation of learning and development events.